In the resolving/results of my visit to the casino and experience with staff, I am pleased to report that my items were returned and also a very treasured chambray shirt from 2004 with the Coushatta logo. Not only are they a better quality, but they don’t charge excessive, made up fees. If you must go to Louisiana casinos, go to Lake Charles. Our suggestion: stay away from this resort. She said to wait a week and see if our bank releases those excess charges. We told the representative that the amount she just quoted, does not add to the $481.66 that was charged. When we called to question this amount and we were told that there was a hold of $50.00 deposit and $177.22. What appeared on our credit card charge, was $481.66. With taxes, the amount was quoted as $116.63 for one night for two adults. And, finally, we were charged 4 times the amount that was quoted and printed on our reservation confirmation. The car was unlocked with the keys in it and the driver’s window down. Hours later, when leaving, the valet desk could not locate our car. We used the valet parking for the casino, but not before one of us had to go into foyer to retrieve a valet. Second, the campus was not lit properly at night, and made it difficult to see the correct driveways for the various buildings. Not only was it a long drive, but there were no advertisements along the way to indicate if you were going to correct direction.

The hurricanes essentially put any renovation work on hold for months.Not good. Real spoke of the long 18 months that included the COVID-19 pandemic, followed by the destructive Hurricane Laura last August and Hurricane Delta last October. The gaming board heard an update on the project from Dan Real, Caesars south regional president, and Jeff Favre, Isle of Capri general manager.

Officials with Caesars Entertainment, Isle of Capri’s parent company, said in a news release that the plans, subject to gaming control board approval, call for more than 60,000 square feet of casino space nearly 1,000 slot machines and table games a World Series of Poker Room with 10 poker tables a Sportsbook location for sports betting a renovated 250-plus room tower hotel and new restaurants. The new identity brings with it a series of improvements to revamp the hurricane-battered riverboat casino property into a state-of-the-art land-based facility that is expected to open by the fall of 2022. Isle of Capri Casino has been renamed Horseshoe Casino Lake Charles following Thursday’s approval by the Louisiana Gaming Control Board.

Lake charles la casino